We support your work with trauma survivors
Our trauma-informed training teaches you ways to help that are safer and more enjoyable.
Enjoy safer, more effective relationships with clients
If you encounter challenges with clients becoming defensive, aggressive, violent or shutting down – we can help.
When a client becomes triggered, they can behave in ways that are extreme, irrational or dangerous. As a professional trying to help, this can be frustrating, intimidating and sometimes terrifying to witness.
Since most people who access community services have experienced some form of trauma, every professional needs skills to manage triggered clients to help you feel safe and in control of the situation.
Our training will help you to maintain safety with clients to ensure they remain calm and in a state where they are able and willing to cooperate.
Protect your own wellbeing and mental healh
Witnessing traumatic events is one of the major causes of mental ill health among health, emergency and community professionals.
If you have lived experience of trauma, you are likely to be especially vulnerable to vicarious trauma and re-traumatisation. It can also be emotionally and mentally exhausting to manage the unpredictable and distressing state of traumatised clients each day.
All in all, this can lead to devastating health outcomes for professionals who are regularly exposed to trauma.
Upcoming Dates: 17-18 March, Newcastle
Training by qualified health professionals
who are also survivors of trauma
We’re the only survivor-based organisation in Australia that also
offer frontline trauma recovery programs alongside our trauma training.
This provides unique insight into what really works for professional interactions with trauma survivors.
Who can we help with Trauma-Informed Practice training?
If you are working in any capacity with clients who have experienced some form of childhood trauma, we can assist you to better support them while looking after yourself.
Our training benefits:
- Social Workers
- Nurses
- Teachers
- Health Care Professionals
- Therapists and Psychologists
- Mental Health Workers
- Family / Youth / Health Service Workers
- Social Service Providers
- Case Managers
- Community Service Providers
- Government Health Workers
- Drug and Alcohol Staff
- Aged Care Workers
- Disability Support Workers
Neuroscience-based approach
Our model of trauma support is based on the latest neuroscience research and was developed by survivors of childhood trauma, with the support of health professionals.
Independent evaluation has found that the program we run for survivors is responsible for long-term improvements in mental health, emotional functioning, social functioning, pain and vitality scores.
Our professional training is based on SAMHSA’s universally recognised principles of trauma informed practice.

Trauma-Informed Practice
2 Day Workshop
Duration: 2 Days
Participants: Min 10
Prerequisites: Nil
Workshop Overview
We provide a research-based exploration of the strategies that work best with survivors of childhood trauma. Survivors of childhood trauma or abuse present their unique experiences of mental health and community services providing an informed, holistic view or the process from the perspective of both consumers and professionals.
“How fantastic that you bring young people with you to share some of their stories with us, they are beautiful and strong”
Learning outcomes
- Recognise signs of trauma in clients.
- Identify behavioural problems caused by trauma and apply strategies to engage with the client to change these behaviours.
- Be able to explain to clients the basics of the impact of trauma on the developing brain to reassure them that their reactions are a normal response to an abnormal situation.
- Teach clients how to de-trigger effectively and simply.
- Recognise the differences between the adult and teenage brain and how this impacts on behaviour and successful approaches for clients of all ages.
- Explain the basic different ego states and how this impacts on behaviour to understand how simple adaptations to approach can drastically improve the response from clients.
- Recognise basic attachment styles in clients and the way this is affecting their relationships.
- Put into practice the 10 Principles of Trauma-Informed Practice for the most effective engagement with clients who have suffered from trauma, producing more effective outcomes for both client and yourself.
- Learn how to empower clients to take self-responsibility for behaviour and relationship changes in their lives.
- Understand how your own trauma history may help or hinder your work, and learn strategies to provide stronger peer support outcomes and protect against a higher risk of vicarious trauma.
- Utilise neuroscience-based strategies to manage conflict and enhance workplace relationships.
Pricing & registration
Secure your place for the next TIP Workshop: 17-18 March, 2020
17-18 March, Newcastle
The following fee covers the 2 day training and educational materials provided.
Cost: $285 per person (1 day only)
Cost: $350 per person (2 days)
For group bookings, please contact us.
The cost of the workshop for 1-day is $285 per person. The 2-day workshop is $350 per person. This link will redirect you to purchase your ticket via Eventbrite.
Holistic support that helps you better manage your own emotional responses
We recognise that childhood experiences shape how we respond to challenges at work
Our training will hep you understand how your own childhood experiences may be impacting your view of your own life, relationships and work, and teach you how to use challenging interactions with clients to deepen your own self-knowledge and self-confidence.
If you have lived experience of trauma, this is especially beneficial. We will help you understand how to work with your own emotional triggers transform stressful work situations into meaningful healing for yourself.
Our training can be tailored to your organisation's challenges and needs
Frequently Asked Questions
160 Christian counsellors in the Philippines has been our largest group to date. We are happy to train any number. We vary the size of the team dependent on the number of our participants to ensure the workshops remain highly interactive.
We require a venue that fits the size of the group so they can sit in a relaxed format. You provide or we can bring the usual IT requirements.
Absolutely. Each training is specific to your cohort and the outcomes you desire. We also try to provide trainers who have intimate knowledge of your clients and service. So, if we are training a school we will have a teacher with us, if it’s a hospital a trainer will be a nurse. This is to ensure we thoroughly capture the experience and needs of your team.
Our program has run for 20 years so we have been learning and practicing our trauma informed approach for a long time. This means the tools and strategies we share are practice, not theory based. We are one of few organisations who provides trauma training who us also providing grassroots, trauma recovery services. Most importantly, all of our trainers are survivors of childhood trauma so they talk from personal experience well as learned knowledge of trauma. We understand the challenges of working with trauma on the frontline and the risks as other survivors. This also means we have strategies for protecting the health and wellbeing of staff that come from a deep experience. All of us really understand the complexities of trauma and want to help your people to work more effectively and enjoyably with survivors of trauma.
